Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FNSIBK401A Mapping and Delivery Guide
Research and analyse client and industry information for a broking risk assessment

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FNSIBK401A - Research and analyse client and industry information for a broking risk assessment
Description This unit describes the performance outcomes, skills and knowledge required to undertake detailed research and analysis of a client's industry as input to the preparation of a risk assessment. It encompasses presenting the information in a written and verbal report provided to the client or incorporated into a broader insurance program report.This unit is applicable to individuals working within enterprises and job roles subject to licensing, legislative, regulatory or certification requirements including legislation administered by the Australian Securities and Investments Commission (ASIC).
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to insurance broking roles and may be applied within organisations of various sizes and across a range of customer bases.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify the requirements of the research
  • The client industry to be researched is identified
  • The research objectives, type of report and information requirements to be produced are clarified
  • Timeline for collection and presentation of information is determined
       
Element: Collect and organise the information
  • Primary and secondary sources of information or data are identified
  • Information/data is accessed and appropriately processed
  • Information/data is checked for accuracy and completeness
  • Information/data is organised for ease of use
       
Element: Analyse and draw conclusions if necessary
  • Information/data is analysed and interpreted to assist in the advisory and negotiation process
  • Key issues arising from the information for further research or discussion identified
  • Main conclusions and recommendations identified and checked for consistency with the report's objectives
       
Element: Interpret and report the findings
  • Information is prepared in line with organisational procedures
  • Report is provided in an appropriate format and the completeness and accuracy of the information/data is checked against what is required
  • Justification of the conclusions are evaluated
  • Deadline for presentation of the information is met
  • Actions to be taken are appropriately outlined in the final report
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

research risk information in a logical manner, organise it so that valid conclusions can be drawn and justified and present it in an appropriate format within a verbal or written report.

Context of and specific resources for assessment

Assessment must ensure:

competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment, technology, software and consumables

access to organisation records

access to organisational policies and procedures.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:

evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency

observing processes and procedures in workplaces

verbal or written questioning on underpinning knowledge and skills

evaluating samples of work

accessing and validating third party reports

setting and reviewing workplace projects and business simulations or scenarios.

Guidance information for assessment

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to:

determine and confirm information, using questioning and active listening techniques

liaise with others, share information, listen and understand

write and make oral presentation

use language and concepts appropriate to cultural differences

numeracy and IT skills to:

perform calculations related to achieving required outcomes

undertake statistical analysis of data and interpretation

use computer applications (word processing, spreadsheet, database, specific purpose computer systems) to assist in achieving required outcomes

access and update records electronically

access web-based information services

literacy skills to read and interpret documentation from a variety of sources and record and consolidate relevant related information

research and analysis skills for accessing and interpreting relevant information using primary and secondary research methods of data collection

effective interpersonal skills

organisational skills, including the ability to plan and sequence work

Required knowledge

database and information systems

relevant insurance products

legislation relating to data collection and use

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Research objectives may include:

business reports

risk identification and assessment reports

risk management reports

special subject reports (i.e. specific subject reports for the client on topics or products).

Information requirements may include:

client/industry:

claims data

economic data

risk identification and quantification uninsured risks

insurance market information

insurance policy details

legislation affecting client industries

underwriting information.

Sources of information may be:

client meetings and interviews

client questionnaires

industry publications

industry statistical information

inspection reports

marketing research information

online information systems

organisational files and records

primary and secondary sources of information

product information.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
The client industry to be researched is identified 
The research objectives, type of report and information requirements to be produced are clarified 
Timeline for collection and presentation of information is determined 
Primary and secondary sources of information or data are identified 
Information/data is accessed and appropriately processed 
Information/data is checked for accuracy and completeness 
Information/data is organised for ease of use 
Information/data is analysed and interpreted to assist in the advisory and negotiation process 
Key issues arising from the information for further research or discussion identified 
Main conclusions and recommendations identified and checked for consistency with the report's objectives 
Information is prepared in line with organisational procedures 
Report is provided in an appropriate format and the completeness and accuracy of the information/data is checked against what is required 
Justification of the conclusions are evaluated 
Deadline for presentation of the information is met 
Actions to be taken are appropriately outlined in the final report 

Forms

Assessment Cover Sheet

FNSIBK401A - Research and analyse client and industry information for a broking risk assessment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FNSIBK401A - Research and analyse client and industry information for a broking risk assessment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: